Understanding Demandbase API Access and Licensing

Demandbase provides APIs to integrate account intelligence, manage data, automate workflows, and extend your Demandbase environment.

Some APIs are included with your Demandbase subscription, while others require a separate license or product entitlement. Public API documentation does not automatically grant access.

This article explains API licensing requirements and how to verify access before implementing an integration.

Evaluate a Demandbase API

To evaluate an API that requires separate licensing, contact your Demandbase Account Team to discuss licensing options, available trials, and usage limits.

Data Export API trials are available with an allowance of up to 100 MB of exported data within a rolling 24-hour period.

Demandbase API Access Overview

The following table summarizes Demandbase APIs, their licensing requirements, and access requirements. All APIs require valid authentication and appropriate permissions. Usage limits and data entitlements still apply.

Important:

Included: No separate API license is required for eligible Demandbase customers.
Licensed: You must have the applicable API license or approved trial.
An MCP subscription provides access to supported data through MCP without separate B2B API or Data Export API licenses. Direct access to those REST APIs requires the corresponding entitlements.

API	Description	Licensing	Access Requirements
Credit Usage API	Monitor API credit consumption and usage.	Included	Requires appropriate permissions. Does not provide additional API credits.
Custom Sources API	Manage custom data sources used by Demandbase integrations.	Included	Requires appropriate permissions.
Data Import API	Import account, person, opportunity, and activity data into Demandbase.	Included	Requires appropriate permissions.
User Admin API	Automate user administration and management tasks.	Included	Requires administrative permissions.
B2B API	Access Demandbase third-party company and contact data for enrichment and prospecting.	Licensed	Requires a B2B API license.
Data Export API	Export your organization's first-party data from your Demandbase tenant for analytics and reporting.	Licensed	Requires a Data Export API license. Available data depends on licensed export collections.
Demandbase MCP	Connect AI assistants and applications to Demandbase data through the Model Context Protocol (MCP).	Licensed	Requires a MCP license.

Understanding API Licensing and Entitlements

Your organization's subscription determines which data is available through an API. Having API access does not necessarily provide access to every available entity or field.

For example, Data Export API access is limited to your organization's licensed export collections and underlying data entitlements.

Verify Your Demandbase API Access

Before implementing an integration, verify that your organization has the required access.

Review the licensing and access requirements in the Demandbase API Access Overview table.
Contact your Demandbase administrator or Account Team to confirm your organization's API entitlement.
Configure the credentials and authentication method required by the API.
Review applicable API credits, data entitlements, and usage limits.
Make a sample API request and verify that the response contains the expected data.

FAQs for API Access

Does My Demandbase One Subscription Include B2B API Credits?

Not automatically. B2B API credits require the applicable API entitlement. Contact your Demandbase Account Team to confirm your organization's credit allocation.

Who Should I Contact if an API Is Unavailable?

Contact your Demandbase administrator to verify authentication and permissions. For licensing, entitlement changes, or trial access, contact your Demandbase Account Team.