Claude

Connect Demandbase to Claude to access Demandbase account, person, engagement, company, contact, technographic, hierarchy, and news data directly from a Claude conversation.

Important: Available options can vary based on your Claude plan, organization role, and administrator settings.

Prerequisites for Connecting Demandbase to Claude

Before you connect Demandbase to Claude, make sure you have:

A Claude account with access to connectors.
A Demandbase user account that can complete your organization's Demandbase sign-in flow.
Demandbase MCP enabled for your organization. Contact your Demandbase Account Team or Demandbase Support if Demandbase MCP is not enabled.

If you use a Claude Team or Enterprise organization, an organization administrator may need to make the Demandbase connector available before you can connect your account.

Step 1: Find Demandbase in the Claude Connectors Directory

In Claude or Claude Desktop, open Customize.
Select Connectors.
Select the + button, and then select Browse connectors.
Search for Demandbase.
Select Demandbase.

Step 2: Connect Your Demandbase Account

Select Connect. If Claude shows Install instead, select Install and continue to the connection flow.
Complete your organization's Demandbase sign-in and authorization flow.

Tip: If you already have an active Demandbase session, authorization may complete automatically and return you to Claude.

After authorization succeeds, Claude displays Demandbase as connected.

Step 3: Enable Demandbase in a Claude Conversation

Start a new Claude conversation.
Select the + button in the lower-left corner of the composer.
Open Connectors.
Turn on Demandbase.

Claude can now use Demandbase when it is relevant to your request. You can also explicitly ask Claude to use Demandbase in your prompt.

Step 4: Verify the Demandbase Connection

Send a simple, read-only test prompt. For example:

List the top 10 VP contacts at Demandbase.
Show me the most engaged accounts in the last 30 days.
Find accounts in my target account list with no open opportunities.
Show me companies using Snowflake with recent funding.

A successful response confirms that Claude can use the Demandbase connector to retrieve Demandbase data.

Manage or Disconnect the Demandbase Connector

Open Customize > Connectors, select Demandbase, and use the settings menu to disconnect or reconnect your account.

Troubleshoot the Demandbase Connection to Claude

Issue	Resolution
Demandbase does not appear in the Connectors Directory	Confirm that you're searching the Connectors directory, not Skills or Plugins. For a Team or Enterprise organization, ask your Claude organization administrator to confirm that the connector is available to members.
Demandbase sign-in fails or access is denied	Confirm that you're signing in with an authorized Demandbase account and that Demandbase MCP is enabled for your organization and user. If access is still denied, contact your Demandbase Account Team or Demandbase Support.
Demandbase is connected but Claude does not use it	Open the + menu in the composer, select Connectors, and confirm that Demandbase is turned on. Explicitly ask Claude to use the Demandbase connector. If you have multiple connectors enabled, review Claude's Tool access setting. For an isolated test, temporarily turn off Web search and ask Claude to use only Demandbase.